FAQs

AMS Distributors have sales representatives that cover all of New Zealand with the Distribution Centre and Head Office located in 1D Quadrant Drive, Waiwhetu, Lower Hutt.

Yes, we distribute to retail stores around the country that sell our range of mats. Feel free to contact us to find a store near you, with the mats you are needing.

We sell through resellers, but please contact us for a recommendation of where to purchase our product.

We request bank transfer or credit card options Visa & Mastercard.
For our account-based customers wanting to pay on account, our payment terms are payment in full by 20th of the month following invoice date. Bank account details are on our invoices and please ensure your account name is quoted with the payment.

That’s easy! If you are wanting to buy off us regularly, we can send you our Credit Application Form to fill out and we will set you up in our system.

There is a small freight charge based on your location and also the weight of your order. Rural deliveries may incur slightly more.

Our current provider is PBT (Peter Baker Transport) for all standard deliveries. If your delivery is date specific just let us know and an overnight freight option can be arranged.

Delivery is normally 1-2 days to all main centres and 2-3 days for outlying areas. Rural can take up to a week. You are always welcome to contact us for an update on your delivery.

No, we only supply nationwide within New Zealand.

Mat costs are only a phone call away! Contact our friendly sales team to discuss pricing options.

Yes, we have a standard $25 cutting fee per cut, for any mat under $200.

There are often several matting options, but can be narrowed down with its intended location, the size required, how much foot traffic it will get, the quality you are wanting, price, material suitability etc; please contact us and our friendly customer service team can help narrow down your decision.

We have also listed the ideal application for each mat on our website, to help clarify what use the mats are suitable for.

We can send you free samples (A5 size) of almost any of our products, delivered right to your door. Click here to find out how to request your free sample online.

We also have great photography of each of our products to view on our website. Please contact us if you have any queries.

No, we don’t. In most cases 4-6 months of hire fees can pay for a mat you will own for years!

View our installation guides and videos we have available here.

Read our blog explaining all rubber plasticiser migration here.

There are 4 easy steps to get your custom designed mat, click here to find out.

Or view our personalised design mats; Century Pile Personalised Mat and Kleen Scrape Personalised Mat.

Don’t hesitate to contact our friendly team if you have further queries on personalised mats.

Depends on how often it is being used, how much traffic uses mat each day, heavy duty-ness of mat, if mat is being used in correct situation – but they can last for years.